- Exam Code: HP5-B04D
- Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
- Updated: Aug 17, 2026
- Q & A: 150 Questions and Answers
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| Section | Objectives |
|---|---|
| HP Personal Systems (PS) Hardware | - Commercial PCs and notebooks
|
| Sales Strategy and Value Positioning | - Solution-based selling
|
| Services, Support, and Lifecycle | - Warranty and support services
|
| HP Printing Portfolio | - Print solutions and services
|
1. Which HP feature allows wireless printing from HP Notebooks?
A) HP Client Automation
B) HP Web-Based Server
C) HP ePrint Driver
D) HP Insight Control
2. What is a benefit of selling HP value rather than specifications'?
A) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
B) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
C) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
D) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
3. What is the key advantage of the HP strategy that enables enhanced efficiency improvements and savings in workflow costs?
A) HP has MFP devices capable of scanning 10.000 pages per day.
B) HP has inkjet printers that offer half the cost and twice the speed of laser printers.
C) HP has scanners capable of scanning 10,000 pages per day.
D) HP has Flow capabilities across the printing and scanner families.
4. Your customer needs personal computing devices for complex analysis of company data. Which solution should you recommend'?
A) HP EliteDesk
B) HPEIitePad
C) HP NoteBook
D) HP EliteBook
5. Your customer needs a personal computing device for their reception area. Which form factor would you recommend?
A) Small Form Factor (SFF)
B) All in One (AiO)
C) Q Ultra Slim Desktop (USDT)
D) Tower (TWE)
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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