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Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. What does db_mgr script do?

A) It removes all old and outdated files from the system.
B) It stops and starts the database
C) It rolls up the daily data into monthly statistics.
D) It runs a backup of the database to DVD.
E) It copies calling lists to *.old.

2. A business needs to use a custom call recorder to record calls placed by Avaya Proactive Contact.
Which interface is required to use this?

A) VLTerm
B) Event SDK
C) SSH
D) Agent API

3. Which command would you run to check that the link to a "Time Server" is functioning and is stable?

A) ntpstat
B) ethtool eth1
C) netstat -r
D) ethtool eth0

4. A system operator states that a job ended, but the linked Job did not start. You verified that Job linking was configured correctly.
Using Avaya Proactive Contact 5.X, which three actions would you perform to investigate this problem further? (Choose three.)

A) Check the account log to seeifthe user remembered to run the record selection for the linked job.
B) Run check_errors for the time range during which the original job stopped and the linked job wassupposed to start.
C) Check the account log to see if a supervisor stopped the original job manually.
D) Check the mid_tier_log to see if a supervisor chose to link to a different job while the original job was running.
E) Check the supervisor's cd.log file to see if the supervisor made any changes to the job while it was running.

5. What permissions can be assigned to a Role in Role Editor Application?

A) Read/Edit/Execute
B) Read/Write/Execute
C) Read/Manage/Write
D) Read/Job control/Write

Solutions: