Avaya APSS Avaya Solutions for Midsized Customers Online Test : 46150T exam

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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following customer concerns are related to customer experience? (Select two.)

A) Simplifying management
B) Bring Your Own Device (BYOD)
C) Customer Satisfaction
D) Driving efficiencies
E) Contextual experiences

2. Which Avaya IP Office TM edition supports the new Web RTC High Availability feature?

A) Select Edition
B) Essential Edition
C) Preferred Edition
D) Server Edition
E) Basic Edition

3. What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office TM solution?

A) IPOSS includes 24x7 support.
B) IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.
C) IPOSS is sold only through authorized Avaya partners.
D) IPOSS can be sold under wholesale and co-delivery models.
E) IPOSS is required with every IP Office solution.

4. What features does Avaya Call Reporting provide, which Media Manager does not? (Select three.)

A) Integrated video capture for agents and callers
B) Basic call recording
C) Customizable reporting
D) Complete and searchable call data
E) Real-time agent wallboards and dashboards

Solutions: