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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile financial support. This process is time-consuming. What should the consultant recommend to reduce manual data entry and improve efficiency?

A) NPSP Data Importer Templates
B) Advanced Mapping
C) Data Import Wizard
D) Accounting Subledger

2. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A) Subscribers must be synced as Leads and Campaign Members in NPSP.
B) Campaign Member records use less storage space than custom object records.
C) Email subscribers' activities can be retained for a certain length of time.
D) Unsubscribed Leads should be deleted from Salesforce immediately.

3. A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?

A) Opportunity and Gift Commitment Schedule
B) Gift Designation and Gift Commitment
C) Gift Commitment and Gift Commitment Schedule

4. A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator. What should the consultant advise to troubleshoot the issue?

A) Check if the user has the View Reports in Public Folders system permission.
B) Check if the user has access to the Apex Class for Manage Households.
C) Check if the user has access to Households via Role hierarchy.
D) Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.

5. Which Nonprofit Cloud feature can a consultant use to create rollups to display donor giving history?

A) Donor Giving Summary and Data Processing Engine
B) Declarative Lookup Rollup Summaries
C) Business Rules Engine

Solutions: