Peoplecert ITIL 4 Specialist: High-Velocity IT : ITIL-4-HVIT exam

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?

A) Co-created value
B) Assured conformance
C) Valuable investments
D) Resilient operations

2. A project team was under pressure to create a minimum viable product as part of a new online banking service. The functionality was tested but errors have occurred in the live environment and these might impact customer retention rates.
Which practice has activities to help protect the organization from these errors?

A) Business analysis
B) Deployment management
C) Problem management
D) Service continuity management

3. An organization has recently received feedback from its employees that many key applications are missing important functionality or are too difficult to use.
How can the 'software development and management' practice help address the situation?

A) By ensuring that the organization's current and future needs are supported by effective solution proposals
B) By ensuring that the applications continually meet the organization's requirements and quality criteria
C) By ensuring that an Agile software development lifecycle approach is adopted
D) By ensuring that new and changed application components meet agreed criteria

4. An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?

A) Continuous integration
B) Chaos engineering
C) Design thinking
D) Value stream mapping

5. An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
How does 'portfolio management' contribute to ensuring that the team is working on tasks that contribute to the organization's strategy?

A) It provides the business case needed to gain funding for the team
B) It helps the team to document customer requirements
C) It provides the governance needed for the team to operate
D) It helps the team to prioritize backlog items

Solutions: