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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

A) Avaya Media Servers (AMS)
B) Media Processing Server (MPS)
C) Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
D) Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
E) Application servers (AS)

2. Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?

A) Restricted DNC
B) Restricted
C) DNC
D) DNCREQ

3. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the content of the Avaya network log server.log/log
B) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
C) the error logs in the speech recognition server
D) the Call Data Summary Report

4. A customer creates a campaign but it is failing to start.
Which two logs should be checked for possible error messages? (Choose two)

A) $POM_.HOME/logs/CmpMgrService.out* log files
B) $POM _HOME/logs/PIM_Web.log log* files
C) $POM_HOME/logs/CmpDirService.out* log files
D) $POM_HOME/logs/PIM_CmpDir.log* log files
E) $POM__HOME/logs/PIM _CmpMgr.log* log files

5. You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A) Media Processing Platform (MPP)
B) Telephony server
C) Primary Experience Portal Manager (EPM)
D) Application server
E) Auxiliary EPM

Solutions: