- Exam Code: Slack-Con-201
- Exam Name: Salesforce Certified Slack Consultant
- Updated: Oct 13, 2026
- Q & A: 95 Questions and Answers
Salesforce Slack-Con-201 Exam : Salesforce Certified Slack Consultant
PDF Version DemoAbout Salesforce Slack-Con-201 Exam
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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Slack Administration and Governance | - User lifecycle management - Security and compliance controls - Workspace configuration and settings | |
| Topic 2: Delivery and Migration | 17% | - End-to-end migration planning and execution - Slack delivery best practices - Role definition across Slack, partner, and client teams |
| Topic 3: Change Management and Adoption | - User adoption strategies - Communication and rollout planning - Training and enablement planning | |
| Topic 4: Solution Design for Slack | - Workspace architecture and design principles - Integration design with Salesforce ecosystem - Channel strategy and governance model |
Salesforce Certified Slack Consultant Sample Questions:
Question #1
What is the primary benefit of establishing a standard channel naming convention?
- A. Allow organization and clarity for users.
- B. Enhance the organization's culture and brand.
- C. Prevent unnecessary channel creation.
- D. Allow users to quickly see other members in that channel.
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #2
During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.
Taking these factors into consideration, what basic grid design would you recommend for your client?
- A. One global workspace for all collaboration
- B. Three workspaces - a general global workspace, an external workspace and a social workspace
- C. Two workspaces - a general global workspace and an external workspace
- D. Two workspaces - a general global workspace and a social workspace
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #3
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
- A. Org-wide channel, required
- B. Multi-workspace public channel
- C. Org-wide default channel, required
- D. Org-wide default channel, optional
Correct Answer: C 🗳️
Question #4
Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?
- A. Invite-only
- B. Hidden
- C. By request
- D. Open
Correct Answer: B 🗳️
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Question #5
You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?
- A. Make this user a multi-channel guest.
- B. Update both user emails to match the email used for SSO.
- C. Deactivate one of the accounts to remove the conflict.
- D. Change one of the usernames so they are not duplicated.
Correct Answer: D 🗳️
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