- Exam Code: Plat-Con-201
- Exam Name: Salesforce Certified Omnistudio Consultant
- Updated: Sep 03, 2026
- Q & A: 222 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Tools | 23% | - Design DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits - Purpose and benefits of DataRaptors and Integration Procedures |
| Topic 2: FlexCards | 23% | - Collect and organize customer 360 information - Capabilities, use cases and purpose of FlexCards - Design FlexCards to meet requirements |
| Topic 3: Best Fit Solutioning | 27% | - Gather, analyze and simplify business requirements - Design solutions using OmniStudio best practices - Map requirements to appropriate OmniStudio tools |
| Topic 4: OmniScripts | 27% | - Map business processes to OmniScript components - Validate and align OmniScript processes with requirements - Structure and components of OmniScripts |
Question 1
A consultant is working with a client who wants to display specific account information on a Flexcard. The client wants to include account status, priority level, creation date, and company logo. They also want to include actions such as closing a case, opening a new case, or creating a task. What is the best approach for the consultant to meet the client's requirements?
A. Use Data Mappers to transfer and transform the necessary data.
B. Use OmniScripts to create a script that displays the required information.
C. Use Integration Procedures to integrate the necessary data
D. Use the Flexeard Designer to create a Flexcard, adding the necessary fields and actions.
Question 2
A solution architect is working on a digital transformation project for a client. The client has complex business requirements that need to be implemented using Omnistudio tools. The solution architect needs to decide which Omnistudio tool to use. Which Omnistudio tool should the solution architect use to automate the client's business processes and create guided interactions using data from the Salesforce org and external sources?
A. Integration procedures
B. Flexcards
C. Omniseripts
D. Expression Sets
Question 3
A Data Mapper Load is used to create a Contact. If the LeadSource is not provided in the input, it should default to "Web". How should an OmniStudio Consultant implement this default value rule within the Data Mapper?
A. Set the default value using a required validation rule in the Data Mapper.
B. Configure the field-level default value within the Salesforce Object Manager.
C. Define the value in the Default Value column of the mapping tab.
D. Enable the fallback value property in the Data Mapper Options tab.
Question 4
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns. Which feature should the consultant recommend to improve performance and address users concerns?
A. Try Catch
B. Conditions
C. Batch jobs
D. Chaining
Question 5
In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?
A. Use the Conditional View property on a Step or Block element
B. Create child OmniScripts for branched flow
C. Add Cancel and Save options for the user
D. Use the Radio Input property for a Step or Block element
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: A |
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