Salesforce Certified Experience Cloud Consultant : EX-Con-101 exam

EX-Con-101
  • Exam Code: EX-Con-101
  • Exam Name: Salesforce Certified Experience Cloud Consultant
  • Updated: Sep 17, 2026
  • Q & A: 187 Questions and Answers

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About Salesforce Certified Experience Cloud Consultant : EX-Con-101 Exam Questions

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionObjectives
Experience Personalization- Salesforce CMS integration
- Content personalization strategies
- Audience targeting and segmentation
Experience Site Configuration- Site creation and setup
- Navigation and structure configuration
- Templates and branding
Security and Access- Profiles, permission sets, and roles in Experience Cloud
- User authentication and login methods
- Sharing models and data visibility
Collaboration and Engagement- Chatter and community engagement features
- Case management in Experience Cloud
Experience Cloud Fundamentals- Experience Cloud licensing and capabilities
- Use cases and business value of Experience Cloud
Analytics and Optimization- Adoption and performance metrics
- Experience Cloud reporting and dashboards

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question #1

The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?

  • A. Publisher and Builder
  • B. Builder and Experience Admin
  • C. Experience Admin and Publisher
  • D. Viewer and Publisher
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UChas decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?

  • A. Customer Service template does not allow record pages for custom objects out-of-the-box.
  • B. Customer Community Plus license does not allow access to custom objects.
  • C. Customer Community Plus license allows only up to 2 million users per org.
  • D. Customer Service template does not allow downloading documents out-of-the-box.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.
What should AW Computing do to accomplish this goal?

  • A. Give access to its internal orgs using Chatter groups
  • B. Open its Slack implementation to all customers
  • C. Create a site with the Customer Service template
  • D. Create a site with the Marketing Microsite template
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

Universal Containers (UC) has hired UX designers to help improve brand recognition and has a new style guide it needs to implement to unify branding across all of its Experience sites.
What should UC do to accomplish this?

  • A. Create a custom template to apply to all Experience sites.
  • B. Reference a shared Bootstrap CSS file in all of the sites.
  • C. Send the style guide to Experience managers to implement.
  • D. Create a custom theme toapply to all Experience sites.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

How can records owned by Customer Community users be shared with internal users?

  • A. Create aSharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
  • B. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
  • C. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
  • D. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).

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