Microsoft MB2-868 Exam : Microsoft Dynamics CRM 2011 Applications

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Microsoft MB2-868 Exam Syllabus Topics:

Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. In Microsoft Dynamics CRM Online 2011, you create a static marketing list from an Advanced Find of
leads.
A month later, you lock and deactivate the marketing list.
Which of the following statements about the marketing list are true?

A) Marketing list members cannot be qualified until the list is activated and unlocked.
B) Deleting a lead also removes the lead from the marketing list.
C) Deleted leads remain in the marketing list.
D) Marketing list members can be added after the list is activated.

2. The Microsoft Dynamics CRM 2011 system administrator moves a goals fiscal start date ahead by five
days,
changes the fiscal period type from monthly to quarterly, and saves the goal.
How does this affect the goal records?

A) The fiscal start dates and fiscal period for all goals are automatically realigned.
B) The fiscal start dates for all goals are automatically realigned. The fiscal period for all goals is unchanged.
C) The fiscal start dates and fiscal period for all goals are unchanged.
D) The fiscal start dates for all goals are unchanged. The fiscal period for all goals is automatically realigned.

3. In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?

A) Create the new quote and get the products from the existing opportunity.
B) Create the new quote and relate the existing opportunity.
C) Create the new quote directly from the existing opportunity.
D) Copy the existing opportunity and create the new quote directly from the new opportunity.

4. In Microsoft Dynamics CRM 2011, you create two activities that occur at the same time for the same
resource.
First you create Activity A and set it to Show Time as Tentative. Then you create Activity B and set it to
Show Time as Pending.
How can you display this conflict? (Choose all that apply.)

A) Open Activity
B) Open the Service Calendar and enable Conflicts.
C) Open the Service Calendar and disable Conflicts.
D) Open Activity

5. In Microsoft Dynamics CRM 2011,
which of the following specifies how the status values of a record map to a goals in-progress or actual
values?

A) the roll-up fields
B) the time period
C) the goal targets
D) the goal metric

Solutions: