HP HP2-I14 Exam : Selling HP Supplies 2020

HP2-I14
  • Exam Code: HP2-I14
  • Exam Name: Selling HP Supplies 2020
  • Updated: Sep 17, 2026
  • Q & A: 36 Questions and Answers

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HP HP2-I14 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Positioning and Solutions- Positioning HP supplies solutions against competitors
- Recommending appropriate supplies solutions to customers
Topic 2: Customer Engagement and Relationship- Managing customer relationships and opportunities
- Consultative sales skills in HP supplies context
Topic 3: HP Supplies Product Knowledge- Identify and differentiate HP supplies offerings
- Understand quality and value propositions of Original HP supplies

HP Selling HP Supplies 2020 Sample Questions:

Question #1

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

  • A. Original HP cartridges produce prints that are 33% more smear-proof.
  • B. Original HP cartridges yield more than twice the number of customer-ready prints.
  • C. Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.
  • D. Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

  • A. HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.
  • B. The company can get professional-quality precision output from their HP printers from the first page to last.
  • C. The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.
  • D. Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Match the printing supplies term on the left with its definition on the right.

Reveal Solution  Discussion  0

Correct Answer:


* Grey marketing: Genuine HP Product that sold in a region they are not intended for without the consent of HP
* Counterfeiting: Unauthorized use of a trademark on HP products that were note made under a license from HP
* Clones: New non-HP Cartridges that might violate IP such as patents used in Original HP Cartridges

Question #4

Why are EcoSmart cartridges a smart, environmentally responsible choice?

  • A. The toner cartridge is made with fewer moving parts, increasing print speeds.
  • B. The toner is made with fewer chemicals that can be hazardous to your health.
  • C. The toner cartridge features a seal that prevents toner particles from leaking during shipment.
  • D. The toner melts at a lower temperature, leading to lower energy use.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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