- Exam Code: CAD
- Exam Name: Certified Application Developer-ServiceNow
- Updated: Aug 06, 2026
- Q & A: 295 Questions and Answers
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Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
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ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
Exam Duration
Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Designing and Creating an Application | 20% | - Determine application suitability for ServiceNow platform - Create application modules and navigation - Design and implement data models and relationships - Use and manage application scope |
| Topic 2: Security and Restricting Access | 20% | - Secure application artifacts and data - Implement role-based access control - Use scope for security separation - Configure access controls and permissions |
| Topic 3: Working with External Data & Integrations | 10% | - Use REST APIs and Scripted REST APIs - Configure inbound and outbound integrations - Import and export data from external sources - Work with IntegrationHub and third-party systems |
| Topic 4: Application User Interface | 20% | - Write, test and debug server-side scripts - Write, test and debug client-side scripts - Design, customize and configure forms and fields - Implement UI Policies, UI Actions and Record Producers |
| Topic 5: Application Automation | 20% | - Implement events, scheduled jobs and script includes - Configure email notifications and actions - Build workflows and Flow Designer processes - Create and manage application properties |
| Topic 6: Application Management & Deployment | 10% | - Use delegated development and Git integration - Package and publish applications - Use source control and deployment tools - Manage application lifecycle and updates |
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