- Exam Code: PEGAPCSA86V1
- Exam Name: Pega Certified System Architect (PCSA) 86V1
- Updated: Sep 17, 2026
- Q & A: 89 Questions and Answers
Pegasystems PEGAPCSA86V1 Exam : Pega Certified System Architect (PCSA) 86V1
PDF Version DemoAbout Pegasystems PEGAPCSA86V1 Exam
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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Decisioning and Logic | - Configuring decision tables and decision trees - Implementing when rules and automated logic |
| Application Development | - Managing class structures and rule reuse - Understanding Pega architecture and rulesets |
| Data Modeling | - Mapping data to UI and application components - Defining data types and data pages |
| Case Management | - Designing case lifecycles and stages - Configuring SLAs, goals, deadlines, urgency |
| Integration and Reporting | - Understanding reporting components - Basic integration with external systems |
| User Interface (UI) Design | - Configuring visibility and user experience components - Building user interfaces using sections and layouts |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
Question #1
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
- A. Text the customer with status changes in an insurance claim.
- B. Assign a new insurance claim to a case worker to process.
- C. Fax a new insurance claim to the auto repair shop.
- D. Phone a customer for additional information about the caw.
Correct Answer: A,C 🗳️
Question #2
DRAG DROP
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.
Correct Answer:
Question #3
A hotel booking application allows customers to change rooms after making a reservation. The status of each room in each hotel is stored on a data page sourced from a database table .
Which two configuration options do you use to update the database table when a customer changes rooms? (Choose two.)
- A. A data transform to copy updates to the data page
- B. A savable data page containing the room information
- C. A When rule to trigger the database update
- D. An editable data page containing the room information
Correct Answer: B,D 🗳️
Question #4
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
- A. Add a set of optional actions to the case workflow.
- B. Add an alternate stage to the case life cycle.
- C. Add an optional process to the case workflow.
- D. Add a button for each profile page to each assignment.
Correct Answer: C 🗳️
Question #5
A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?
- A. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
- B. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
- C. Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
- D. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
Correct Answer: D 🗳️
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