ServiceNow CIS-FSM Exam : ServiceNow Certified Field Service Management (FSM) Implementation Specialist

Topics of Certified Implementation Specialist - Field Service Management (CIS-FSM) Exam

Topics of CIS-FSM exam dumps are as follows:

Field Service Management Fundamentals

• Work Order Management
• Planned Maintenance for Field Service
• Scheduling and Dispatch
• Reporting & Performance Analytics for Field Service
• Appointment Booking
• Map Pages
• Field Agent Activities (Mobile & Desktop)
• Data Collection Process, Widgets, and Dashboards

Implementation Planning

• Field Service Industry Good Practices
• Field Service Management Solution
• Field Service Management Implementation Good Practices

Implementing Field Services Processes

• Configuring Field Service Business Process, Assignment, and Add-ons
• Configuring Work Order Creation
• Configuring Field Service Mobile
• Foundation Data
• Configuring Time Recording
• Optimizing Scheduling, Dispatch, and Inventory Operations

Field Service Management Engagement Readiness

• Planning (i.e. MID Server Requirements and Specifications)
• Field Service Management Solution (i.e. Business Value, Definition, Positioning)
• Operationalizing IT (i.e. MID Server and Field Service Management Dashboards, Benefits)

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ServiceNow CIS-FSM Exam Syllabus Topics:

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-fsm-blueprint.pdf

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Average Salary for Certified Implementation Specialist - Field Service Management (CIS-FSM) Exam Certified Professional

The average salaries of CIS-FSM exam certified professional in different countries are stated below:

• India: 4,50,000 INR
• United States: 66,800 USD
• Europe: 55,500 Euro

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