IIC C130 Exam : Essential Skills for the Insurance Broker and Agent

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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. When does a minimum retained premium apply to a policy?

A) When the insurer cancels the policy at any time
B) When the policy has been voided for misrepresentation
C) When the insured cancels the policy midterm
D) When the insured moves the policy at renewal to another insurer

2. Which occupancy would be most attractive to an insurer reviewing a property's exposure?

A) Scrap yard
B) Restaurant
C) Auto body shop
D) Clothing store

3. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Marketing
B) Upselling
C) Cold calling
D) Cross-selling

4. Marsha, a broker, receives a call from a frustrated client regarding their increasing premium. How should she explain the increase to the client?

A) Premiums are determined by statistical predictions of past losses and they increase during a soft market.
B) Premiums are determined by statistical predictions of future losses and they increase during a soft market.
C) Premiums are determined by statistical predictions of future losses and they increase during a hard market.
D) Premiums are determined by statistical predictions of past losses and they increase during a hard market.

5. An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?

A) Provide expected settlement values to the insured
B) Connect the insured with their loss adjuster to discuss the claim
C) Review the policy wordings with the insured
D) Advise the insured to contact the ombudsperson

Solutions: