Avaya 3000.3 Exam : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

3000.3
  • Exam Code: 3000.3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
  • Updated: Sep 14, 2026
  • Q & A: 59 Questions and Answers

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Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
IP Office Hardware and Components- Platform hardware selection
  • 1. Interface cards
  • 2. Control units and expansion modules
  • 3. Digital and analog endpoint support
Call Routing and Networking- Multi-site networking
  • 1. Trunk resource planning
  • 2. Small Community Network (SCN) design
  • 3. Voice Compression Module utilization
  • 4. Call routing optimization
Implementation and Configuration- System deployment
  • 1. User and extension configuration
  • 2. Licensing and feature activation
  • 3. Initial configuration
Maintenance and Troubleshooting- Operational support
  • 1. Fault diagnosis
  • 2. Common issue resolution
  • 3. Performance verification
Telephony and Messaging Applications- Communication applications
  • 1. VoiceMail Pro
  • 2. Meet-me conferencing
  • 3. Auto attendant and messaging features
Solution Design- SME communications solution architecture
  • 1. IP Office platform selection
  • 2. Capacity planning
  • 3. Site topology and scalability
Infrastructure Data Gathering- Customer productivity requirements
  • 1. Existing telecom infrastructure
  • 2. Current PBX/key system features and dial plan
  • 3. Business application integration requirements
  • 4. Existing data network

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question #1

What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

  • A. IP Office configuration file and VoiceMail Pro call flow
  • B. Network packet sniff from the IP Office port
  • C. IP Office and VoiceMail Pro traces
  • D. Auto attendant WAVE file
  • E. Line circuit ID
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

Question #2

A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

  • A. 2
  • B. 4
  • C. 3
  • D. 1
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

  • A. if all licenses will need to be renewed
  • B. if telephones need to be upgraded thereby increasing downtime
  • C. if older IP Office applications are to be supported
  • D. if hardware is compatible with the new version of IP Office
  • E. if telephones and system features have changed between loads
Reveal Solution  Discussion  0

Correct Answer: B,C,D,E  🗳️

Question #4

The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?

  • A. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
  • B. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
  • C. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
  • D. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

  • A. G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
  • B. G.711 for the SIP trunk and G.729(a) for the IP telephones
  • C. G.711 for the SIP trunk and G.711 for the IP telephones
  • D. G.729(a) for the SIP trunk and G.711 for the IP telephones
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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